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We are now part of City St George's, University of London. This website contains information relating to our Tooting Library. We have a separate library site which covers our Northampton Square, Business and Law libraries.

We offer a range of face-to-face support services.

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How can I talk to library staff about loans or general enquiries about using the library?

The Library Helpdesk is located at the entrance to the library. Here you can obtain help with general library enquiries.

Library staff are available at the Helpdesk from Monday to Friday, 8am to 6pm. Outside of these hours, the desk is staffed by the security team.

How can I talk to library staff about my research or referencing?
You can book an appointment with your subject librarian in person or online by making an appointment using our online form.

 

How can I get in-depth information support for my assignments, dissertations, research or practice?

Liaison librarians can work with you to navigate academic healthcare information, develop and define your research topics, create optimal literature search strategies and manage your references.

Contact your liaison librarian to make an appointment. 

How can I get help with study skills and academic writing?

Although no longer based in the Library, the Academic Success Centre (ASC) offers appointment based face-to-face support for a range of study issues, including effective study strategies, writing academic assignments, and English language help.

Please visit the ASC page in Canvas for more details, including opening hours and how to book an appointment.
How can I get support with Microsoft Office products?
Support for Microsoft Office is available via our IT Trainer. Email: ITTraining@sgul.ac.uk to find out how to book an appointment.
How can I get support for other digital services?

The Learning Technology Services (LTS) team provides operational support and training to staff and students regarding the use of several technologies used to support teaching and learning across all courses.

Key technologies we support include:

  • Canvas
  • Mentimeter voting tool
  • Myprogress e-portfolio
  • Panopto lecture capture
  • Turnitin.

 

Visit the LTS section of the website for more information.

How can I get help with passwords, Wi-Fi and other IT services?

IT support staff can provide advice or help with passwords, laptops, mobile devices, Wi-Fi etc. on a drop-in basis at the IT Helpdesk located in the ITAV Support office, corridor 10, Jenner Wing. Opening times are Monday to Friday, 12pm to 2pm.

If you have a problem which is more pressing, or wish to make an appointment to see one of the team in person at a time more suited to you, please email the ITAV support team.

 

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